Employee welfare is top priority for Flame Hardeners
Flame Hardeners has become one of the first small companies in the contract heat treatment sector to appoint a designated mental health first aider. Commercial manager, Claire Casswell, who is already qualified to Level 3 in Counselling, has gained MHFA England’s Certificate following their adult mental health first aid two day course, which teaches people how to spot the signs of mental health issues, offer initial help and guide the individual towards appropriate support. Claire explains: “The course covered all types of mental illness, how it affects people individually, how to recognise ‘warning’ signs and guide them to advice before it develops further. We also learned how to manage someone who is in crisis.”
