EMW pump reduces maintenance needs by three quarters

After years of handling the client's pumps via a maintenance service contract, Sulzer grew to know their applications as well as the critical factors affecting the performance of the pumps. Based on deep knowledge of both the circumstances and the way the existing equipment was running, Sulzer's experts were able to match the company's technology with the exact needs of the client's processes.

A well-defined approach was applied for selecting the right kind of pump for the client's abrasive applications. Sulzer was able to precisely dimension a smaller pump from its selection with increased efficiency to replace the old one. The selection resulted in significantly longer maintenance intervals reducing down-time.

The EMW slurry pump has proven to be a good fit for the customer's application. It meets all efficiency levels and mechanical requirements resulting in optimal performance. The hydraulics in the selected slurry pump have led to improved pump performance and reduced power consumption.

The customer was able to replace its old pump with a smaller pump with reduced acquisition costs. The selection of a smaller pump also led to a decrease of one third in its installed power consumption throughout its lifetime. And the maintenance costs have decreased by three quarters with better durability. The client used to replace the pump parts four times a year, and now, with the EMW pump, only once a year is needed.

When compared to other alternatives, Sulzer's EMW pump range has been developed relatively recently. This means that the company has been able to utiliae the latest knowledge of metal processes and abrasive applications, vast research of medium consistency liquids as well as decades of accumulated know-how from other industries. This enabled Sulzer to select the features that make the pumps perform ideally with regard to changing conditions and various applications.

Initially, the client was not aware that a better option for their costly and ill-performing pump existed. After getting to know their processes, our team noticed opportunities to educate the client by using our cross-industrial knowledge and expertise in their field. Through open dialogue, we found common ground. We did not only provide one process part but an entire partnership, summarises Sulzer's sales engineer, Bruno Tessarolo, referring to the close and continuous relationship with the client.

After identifying the right technology for the process, the client had full support from the Sulzer team for the installation of the pump. They were provided guidance throughout the commissioning, training, and ongoing maintenance. The client is not left alone, and they can rest assured of the stability our support and equipment to continue to run their processes fluently, Tessarolo concludes.