New WDS website makes it even easier to specify standard parts

Components and standard parts supplier and manufacturer WDS Components has launched a new website that increases the speed and ease of parts selection and ordering.

The website now offers increased awareness over account details and status, combined with new functions to optimise the efficiency of account management. The site’s new search functionality, supported by Live Chat, will also increase the ease and reliability of component selection.

To enable customers to quickly find the parts they need, the new website features a powerful search engine. The intelligent search facility will help generate an accurate result, even if the customer is using different terminology for their standard part or component. This functionality is based on real-world language and customer feedback, and the search engine will be constantly updated to provide more precise and relevant results.

The website will continue to provide comprehensive product specification for every standard part and component, including free to download CAD files, as well as 3D drawings that don’t require specialist software to view. Product search and specification support is now boosted by a Live Chat facility, where WDS’ product experts can provide live advice to help quickly identify the right part, including an e-mail response service for after-hours enquiries.

For extra customer support, there’s a wealth of content in the website’s news and blog section, including articles explaining how components can be specified for particular applications. To enhance the experience for customers around the world, language selection and purchasing format includes English UK, German, Spanish, French, Italian, Brazilian Portuguese, and American.

WDS is renowned for providing same-day despatch, and a countdown clock at the head of each web page shows the time available to meet this rapid service. WDS includes high stock availability, including its ‘Stock Guarantee’ offer that provides 10% discount on any out-of-stock order volume. The new ‘Made in Britain’ flag icon also shows customers that volume can be quickly manufactured and replaced, for relevant products. WDS manufactures around 50% of its stock on-site at its Leeds facility, enabling excellent product availability.

The new website also enhances the efficiency of account management, including a Quick Order facility. This enables customers to directly enter part codes and order quantity instead of searching for a part by name or type. The website also allows customers to map their own product references to WDS’ product codes, enabling them to order using their own SKU. To speed up this process, the customer can upload their own product references in bulk via a spreadsheet. Access to previous orders is available, and digital quotations can be provided. The website now also shows invoices, as well as real time credit limit and balance, to optimise account management efficiency.

Customers can manage their own users and accounts, share baskets and much more.

“We’ve integrated many improvements to to make the customer experience faster and easier, but importantly, we’ve kept the familiar layout and retained the previous content that our existing customers are used to,” says WDS Components sales and marketing director, Mark Moody. “Openness and honesty with our customers are central to our ethos, and this is reflected in our Trust Pilot reviews. The improvements to the new website will enhance ease of use and clarity for existing customers, while new customers will be able to quickly find the items that best suit their requirements.”

WDS Components Ltd

Richardshaw Road
Grangefield Industrial Estate
LS28 6LE

+44 (0)333 043 5443

More news
NSK bearings help pet food plant raise OEE
When a major UK pet food producer wanted better machine utilisation with the aim of raising its OEE (overall equipment effectiveness) by 3 points, it asked experts at bearing specialist NSK if they could evaluate processes and systems to help with this improvement goal.
NORD DRIVESYSTEMS has “inspiring discussions” at SPS
Drive specialist NORD DRIVESYSTEMS reports a highly success time at the SPS trade fair in Nuremberg, with three intensive days on the topic of efficient drive solutions for the automation industry.
A Christmas gift with every GS Yuasa battery
GS Yuasa has unwrapped its latest promotion – a Christmas present with every battery. Whether you’re buying a battery for a Pyronix alarm system or a Peugeot – qualifying purchases of both GS and Yuasa batteries throughout December will include a festive freebie.
Beckhoff UK and HepcoMotion’s mechatronics showcase takes centre stage
Automation technology specialist Beckhoff UK, in collaboration with leading manufacturer of linear motion systems, HepcoMotion, hosted a mechatronics showcase at MK7, the home of Oracle Red Bull Racing in Milton Keynes, with several innovations from both companies on display, as well as a brand-new product reveal – the GFX-r guidance system.
PPMA re-brand puts automation at the heart of UK manufacturing
The PPMA Group of Associations has re-branded and has changed its name to AutomateUK to better represent the needs of its membership and their end user customers in the ever-changing manufacturing landscape.
steute Technologies restructures its business fields
steute Technologies, an international technology company offering switches, intelligent sensors and wireless systems, has announced a comprehensive restructuring of its business fields.
Young designers take off with e-racing cars and support from norelem
Set around the challenge to build and operate a purely electric racing car, this year’s Formula Student (Electric) competition put student designers to the test. To prepare several teams for the event, the VDI Racing Camp powered by norelem brought together more than 250 participants from across Germany, preparing them for the prestigious competition by providing components and support to each team.
Showcasing design, production and process engineering in the food and drink sect
Taking place on 1 May 2024 at the National Motorcycle Museum, Food Manufacturing Live serves the design, production, process and maintenance engineering teams across the UK food and drink manufacturing sector.
Understanding safety and security for the protection of human and machine
How do you master employee protection, liability protection, productivity and data protection? How do you increase your quality and simultaneously prevent manipulation on your machines? How do you protect your data and employees in equal measure? Pilz is hosting a free webinar on 15 December, 9:30-10:30 am, to address just these questions.
Schaffner opens new regional channels for its range of EMC solutions
EMC solutions provider, Schaffner, announces new partnerships with three distributors to further broaden the reach and scope of its product range and support services across Europe. The new agreements with Telerex, CATS and DSL Components will open new supplier corridors and enable customers to have local and faster access to products.

Login / Sign up